Privacy Policy for Primamavel
Effective Date: March 13, 2025

Welcome to Primamavel!
At Primamavel, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you visit our website or make purchases from us. By using our website or making a purchase, you agree to the practices described in this policy.

Contact Information:

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:
When you make a purchase or interact with our website, we may collect personal details such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (credit card or other payment method)
  • Order history

Usage Information:
We may collect information about how you interact with our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Referring/exit pages and date/time of visits
  • Operating system

Cookies and Tracking Technologies:
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal information to process payments, fulfill orders, and send order confirmations and shipping details.
  • Customer Support: To assist you with any questions, concerns, or issues you may have regarding your orders or products.
  • Improving Our Website and Services: To enhance the user experience, optimize our website, and personalize content to better meet your preferences.
  • Marketing Communications: With your consent, we may use your information to send promotional emails, newsletters, or updates about new products and special offers. You can opt-out of these communications at any time by clicking the “unsubscribe” link in our emails.
  • Legal Obligations: We may also use your data to comply with legal requirements or to enforce our terms of service.

3. How We Protect Your Information

At Primamavel, we take appropriate security measures to protect your personal information. We employ industry-standard encryption protocols (SSL) to secure sensitive data during transmission. However, no method of data transmission over the Internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We also implement internal safeguards to limit access to your personal information to only those employees or service providers who need it to fulfill your order or provide support.

4. Sharing Your Information

Primamavel does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your information with trusted service providers, such as payment processors, shipping companies, and marketing platforms, to help us process orders and improve our services. These third parties are obligated to use your information only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request, or if we believe such action is necessary to comply with applicable laws, prevent fraud, or protect the safety or rights of Primamavel or others.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You have the right to access the personal data we hold about you and request corrections to any inaccurate or incomplete information.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the instructions in our emails or contacting us directly.
  • Request Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain certain information.
  • Data Portability: In some cases, you may request a copy of your personal data in a structured, machine-readable format to transfer to another provider.

To exercise any of these rights, please contact us at info@primamavel.com.

6. Children’s Privacy

Primamavel does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@primamavel.com, and we will take steps to remove the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Primamavel with your personal information. We are committed to ensuring your privacy and providing a secure shopping experience.